CUSTOMER REWARDING/GIFT CARD TERMS AND CONDITIONS
These Terms and
Conditions of Use apply to all Rewarding Cards issued by Group Monster Pty Ltd
ABN 72 167 937 475,trading as Hanfancosmetics after 23 September 2016.
YOUR PURCHASE, LOADING,
PRE-CHARGING OF A REWARDING REWARDING CARD CONSTITUTES YOUR
ACCEPTANCE TO BE BOUND BY THESE TERMS AND CONDITIONS OF USE AND AGREEMENT TO
This document contains
the full set of terms and conditions governing your use of the REWARDING CARD.
We recommend that you read this document carefully before using the REWARDING
CARD. If you have any complaints, questions or would like more information
about your Rewarding Card, please call 02 9281 1524, visit the website www.hanfancosmetics.com.au/
or see in-branch office.
Expiry : HANFAN REWARDING CARD expire 2 years after
the date of VALUE Loaded (note the expiry date depends on each time you load
your card). See paragraph 4.
"HANFAN" means Group Monster Pty Ltd ABN 72 167 937 475
trading as Hanfan Cosmetics of Suite 403a, 405-411 Sussex St Haymarket NSW 2000
"Rewarding card" means the reward card that you have purchased,
with the value that you wish to load to the card.
Value" means, at any time,
that portion of the initial value loaded onto your Rewarding card which
is unspent which and can be accessed by using the Rewarding card in
A reference to "we" or "us" is
a reference to Group Monster Pty Ltd.
A reference to "you" or "your" is
a reference to the person who is in possession of the Rewarding card at
authorises another person to do something with or to the Rewarding Card on
1. Rewarding Card Redemption
Once loaded with value
your Rewarding Card may be redeemed for purchases at hanfancosmetics.com.au.
2. How to load value onto your Rewarding Card
2.1 In store Rewarding Card purchases
Present the Rewarding Card
to our branch office. Check that the Rewarding Card has not been removed from
the cardboard carrier and you are the authorised holder as recorded in the
Nominate the value you
wish to be loaded on the Rewarding Card. As you are our royal customers, your
rewarding shopping store credit is also will be loaded to your Rewarding Card.
2.2 All Rewarding Cards
Pay for your Rewarding
Card value with the tender of your choice (other than a Rewarding Card). The
transaction will be completed when the Rewarding Card is activated and loaded
There may be a delay
with the Rewarding Card activating in the system once loaded. During this
delay, the Rewarding Card cannot be used for purchases or transaction
As this Rewarding Card
is already shopping store credit awarded inclusive, you will not receive any
extra shopping store credit when you shop online with the Rewarding Card value.
3. Using your Rewarding Card
3.1 Making a purchase with your Rewarding Card
Use your Rewarding Card
everytime when you shop with us, you can either present the card or use the
value that we pre-loaded to your online membership account.
No change will be
given for any Remaining Rewarding Card Value. The Remaining Rewarding Card Value
may be used in whole or part against future purchases until the Rewarding Card expires.
You agree that we can
reduce the Remaining Rewarding Card Value by the value of all purchases of
goods and services that are authorised by you. Transactions are authorised by
a. scanning your
Rewarding Card, or allowing an operator or other person to do so, at the point
of sale; or
b. giving us
details of the Rewarding Card and authorising the transaction in some other way
approved by us or
c. using the Rewarding
Card that pre-loaded to your online membership account and at check-out for
When you authorise a
a. you are
confirming that the transaction correctly represents the purchase price of the
goods or services obtained; and
b. you are
agreeing to pay the amount of that transaction by the reduction of the
Remaining Rewarding Card Value.
3.2 Purchases exceeding the Remaining Rewarding Card Value
Your Rewarding Card may
only be used to make purchases up to the initial Rewarding Card value or the
Remaining Rewarding Card Value. If you wish to make a purchase for an amount
that exceeds the Rewarding Card value or the Remaining Rewarding Card Value,
you must pay the excess using another payment method.
3.3 No cash advances
Rewarding Card are not
legal tender, account cards, credit or debit cards or securities. You cannot
obtain any cash advance with your Rewarding Card, redeem your Rewarding Card for
cash or receive any portion of the Remaining Rewarding Card Value in cash.
3.6 Checking your Rewarding Card balance, expiry date and
You will not be sent
statements of transactions on a Rewarding Card. You can check your Rewarding Card
balance and expiry date at any time in-branch office at the service desk, or by
texting to 0425 612 048 or visiting www.hanfancosmetics.com.au and login in your account. For balance
enquiries by phone or online, you will be required to enter both the Rewarding Card
number and some of your information to confirm you are the authorised holder
3.7 Can I exchange my Rewarding Card?
You cannot exchange
your Rewarding Card for a different denomination or type of Gift Card or for
another tender, cash or discount.
3.8 Destruction of Rewarding Card with no value
All Rewarding Card remain
the property of HANFAN. If the Remaining Rewarding Card Value is zero and you
do not wish it to be reloaded. We may destroy your expended Rewarding Card or
you must destroy it by cutting it in half diagonally.
4. Expiry, cancellation and re-issue of Rewarding Cards
4.1 Expiry of Rewarding Cards Value
In here, your card has
no expiration date, however the value you pre-loaded to the card will be valid
for use for two years from the date of loading (or as otherwise extended by us)
after such time it will be invalid. You should use all of the Remaining Rewarding
Card Value before the expiry date, after the expiry date unused value
will become the property of HANFAN.
4.2 Cancellation and voiding of Rewarding Cards
a. Rewarding Card
cannot be cancelled once they are issued and loaded with value except if voided
by HANFAN, if their value is used up or if they expire.
b. We reserve the
right to void any Rewarding Card that appears to have been defaced, mutilated,
altered or tampered with in any way and HANFAN may subject Rewarding Card to a
c. We reserve the
right to cancel any Rewarding Card, or the Rewarding Card program, for any
reason at any time without notice. In such instances (except those set out in
paragraph b) we will elect to provide a refund or a replacement Rewarding Card.
d. We reserve the
right to correct the balance of your Rewarding Card if we believe that a
clerical or accounting error has occurred.
4.4 Re-issue of faulty or damaged Rewarding Cards
A re-issue of faulty
or damaged Rewarding Card is not available unless the fault or damage to the Rewarding
Card is proven to be a result of the production process or otherwise due to the
fault of us.
5. Lost or stolen Rewarding Cards
Treat your Rewarding Card
like cash. Lost or stolen Rewarding Card will not be replaced or refunded. The
bearer of the Rewarding Card will be taken to be the owner of the Rewarding Card.
6. Your Rewarding Card, your responsibility
You are responsible
for the use and safety of your Rewarding Card. You are liable for all
transactions on your Rewarding Card, except to the extent to which there has
been fraud or negligence by us.
7. Changes to Terms and Conditions of Use
We reserve the right
to change any of the terms contained in these Terms and Conditions of Use at
any time where the change is required for any reason and agree to provide you
with at least 30 days notice of such changes. We will give you notice by
posting the changes on www.hanfancosmetics.com.au.
8. Privacy and confidentiality
Our Privacy and
Security Notice explains how we handle the personal information that we may
collect from you with respect to Rewarding Card. If you do not have a copy and
are unable to access the notice online (at www.hanfancosmetics.com.au), please
call 02 9281 1524 for a copy.
10. Limitation of liability
You have certain
rights under the Australian consumer legislation which cannot be excluded and
are not affected by these terms and conditions. Except for those statutory
rights, any conditions implied by any other laws are excluded from these Terms
and Conditions of use. To the maximum extent permitted by law, we will not be
liable to you for any loss or damage (whether direct, indirect or
consequential) howsoever caused, nor will we be in default under these Terms
and Conditions of Use, for failure to observe or perform any of our obligations
negligence. To the extent permitted by law, if we are liable to you, our
maximum aggregate liability to you is limited to the Remaining Rewarding Card Value
on your Rewarding Card.
11. Applicable law
These Terms and
Conditions of Use are to be construed and enforced in accordance with the laws
of Victoria, Australia. Any dispute in connection with a Rewarding Card is
exclusively subject to the jurisdiction of the courts of NSW, Australia
(including the Federal Court of Australia, NSW Registry).
Version: Sep. 2016